Returns & Exchanges

At North Sails, we are committed to ensuring your gear meets the highest performance standards. If you are not completely satisfied, you can return your unused items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all technical tags and labels are still attached to the garments or equipment.

• 3.
  Ship the Items

  Print your prepaid shipping label from the portal, secure it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Verification and Refund

  Once our quality control team inspects the returned gear, your refund will be processed to your original payment method within 5-7 business days.